Information about shipping

Information about shipping

We ship in Norway, every purchase made will be shipped immediately. Our head office is in France, but our warehouse is in China. Every order is a priority and we aim to dispatch all orders within 1 working day to ensure you receive your product as soon as possible. Depending on traffic and where you are, the shipment can take between 1-4 weeks.

Please contact us if you have not received your order after 45 days.

You will receive an order confirmation email when you place your order, and a further email when your order has been shipped (remember to check your junk mail!).

Cancellation of the order or changes to the order are only permitted for up to 24 hours from the time of order. If more than 24 hours pass, we cannot cancel or change the order.

In most cases, tracking will be available. Sometimes the shipment takes longer than expected due to unforeseen circumstances or holiday periods. We thank you for your patience in such situations.

Do you have other questions? Send us an e-mail to

We do not allow refunds due to shipping time. You can find our shipping information on the product page and on the shipping information page. It says that the shipment takes between 1-4 weeks. If you don't want to keep the item once you've received it, you can return it and get your money back.